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Support

Did you know?
A real technical person manages our technical support!

PhoenxPLM guarantees that any client who purchases product through PhoenxPLM and is on a current Maintenance Program will have access to our prioritised technical support.
Our web-based support engine allows clients to log and manage support issues on line 7 days a week, 24 hours a day.

This process allows you to track your support query and to access other concerns raised by fellow staff members within each office.

Our prioritised technical support is also available via telephone during business hours.

Sending large files?
Please ZIP all large files before sending

 

All files larger than 5MB are required to be sent via the PhoenxPLM Sharefile Site –
please contact us on 1300 519 144 to arrange.